1. Introduction
This Privacy Policy describes how MonteDouro.pt (“we”, “our”, or “the website”) collects, uses, and protects your personal data when you visit or interact with our website.
We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese laws.
2. Data Controller
The data controller responsible for your personal data is:
Address: Monte D’Ouro, Rua do Ouro 15, 2970-247 Zambujal de Cima, Sesimbra, Portugal
Email: montedouro15@djwaraujogmail-com
Phone: +351 918 225 225
3. Personal Data We Collect
We may collect the following types of personal data:
a) Information you provide directly:
Name
Email address
Phone number
Booking details (if applicable)
Messages sent via contact forms
b) Automatically collected data:
IP address
Browser type and version
Device information
Pages visited and time spent
c) Cookies and tracking technologies
(See Section 8)
4. How We Use Your Data
We use your data for the following purposes:
- To respond to inquiries or contact requests
- To manage bookings or reservations
- To provide customer support
- To improve website performance and user experience
- To comply with legal obligations
5. Legal Basis for Processing
We process your data based on:
- Consent (e.g., contact forms, newsletters)
- Contractual necessity (e.g., bookings)
- Legal obligations
- Legitimate interests (e.g., website analytics, security)
6. Data Sharing
We do not sell your personal data.
We may share data with:
– Service providers (e.g., hosting, booking systems, analytics tools)
– Legal authorities, when required by law
All third parties are required to comply with GDPR.
7. Data Retention
We retain your data only for as long as necessary:
- Contact inquiries: up to 12 months
- Booking data: as required by tax/legal obligations
- Analytics data: anonymized where possible
8. Cookies Policy
Our website uses cookies to enhance user experience.
Cookies may include:
- Essential cookies (site functionality)
- Analytics cookies (e.g., Google Analytics)
- Marketing cookies (if applicable)
You can control or disable cookies through your browser settings.
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD)
To exercise your rights, contact us at: montedouro15@gmail.com
10. Data Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Loss or misuse
- Disclosure
However, no online system is completely secure.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
13. Contact
If you have questions about this Privacy Policy:
Email: montedouro15@gmail.com
Address: Rua do Ouro 15, 2970-247 Zambujal de Cima, Sesimbra, Portugal
